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CCMP Cert Exam - Latest CCMP Exam Questions

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ACMP Global Certified Change Management Professional Sample Questions (Q82-Q87):

NEW QUESTION # 82
What is the primary purpose of conducting a learning needs assessment?

A. To attain sponsor approval to fund the anticipated training program as needed
B. To evaluate the most current learning approaches available to prepare for the future state
C. To assess stakeholder availability for anticipated training and development
D. To define the knowledge, skills, social and behavioral abilities needed to sustain the future state

Answer: D

Explanation:
Alearning needs assessmentidentifies theknowledge, skills, and behaviorsthat individuals and groups require to perform effectively in the future state. According to ACMP, this assessment is essential to determine gapsbetween current competencies and those required by the change. It informs the learning and development strategy that will close these gaps through training, coaching, or performance support. Availability (A) and methods (D) may influence design, but the fundamental purpose is defining thecapabilities needed to sustain the change. Sponsor approval (C) is an outcome of planning, not the purpose of assessment.
(Reference: ACMP Standard, Process Group 1 - Readiness; Activity: Conduct learning needs assessment; Input to Process Group 3 - Develop Learning and Development Plan.)

NEW QUESTION # 83
In which stage of the project timeline should integration of change management and project management plans be considered?

A. 2-3 months into the project
B. After change impact assessment
C. At the beginning of the project
D. After defining change goals

Answer: C

Explanation:
ACMP stresses thatintegration of change and project management plans must occur at the startof the project. This ensures people-focused activities (communications, training, resistance management) are aligned with technical deliverables from the outset. Waiting until after assessments (A, C) or months into the project (B) risks misalignment, duplicated efforts, and resistance. Thus, option D reflects best practice for integrated planning.
(Reference: ACMP Standard, Process Group 2 - Formulate; Guidance: Integrate change management and project management early, ideally at project initiation.)

NEW QUESTION # 84
In resource planning, after defining key roles for each type of labor needed to support the change effort, what is the next step to determine if the skills required exist in the organization?

A. Skill gap analysis
B. Readiness assessment
C. Risk assessment
D. Sponsorship planning

Answer: A

Explanation:
Once roles are defined, the next step is conducting askill gap analysis. ACMP emphasizes this activity to identify whether existing staff possess the competencies required or if additional training, hiring, or external support is needed. Risk assessment (A) and readiness (D) are broader evaluations, while sponsorship planning (C) focuses on leadership. To align resources with capability needs,skill gap analysisis the correct follow-up.
(Reference: ACMP Standard, Process Group 1 - Evaluate; Activity: Conduct skill gap analysis after defining roles.)

NEW QUESTION # 85
How is sponsorship most successful during change?

A. The role of the sponsor is clearly defined and agreed upon by the sponsor and change lead
B. The sponsor is well equipped to deliver communications and key messages about the change
C. The sponsor is coached and supported throughout the change management effort
D. Sponsors build awareness with stakeholders regarding the need for change and participate throughout the project

Answer: D

Explanation:
ACMP identifies sponsorship as thesingle most important success factorin change. Effective sponsorship requiresactive and visible participation throughout the project. This includes building awareness of the need for change, championing the case for change, modeling behaviors, and engaging stakeholders. While clear roles (B), coaching (C), and communication skills (D) are essential enablers, the hallmark of sponsorship success isongoing, visible engagement from start to finish.
(Reference: ACMP Standard, Process Group 2 - Sponsorship Strategy; Outcomes: Active, visible, and continuous sponsorship engagement.)

NEW QUESTION # 86
Completing the change management effort should include which of the following actions to evaluate the outcomes of the change initiative against the change objectives?

A. A competency review of employees to ensure that they have the confidence to adopt the new direction of their role in the organization
B. An assessment of the sponsor's effectiveness as a sponsor for the change effort
C. Compare the outcomes of the change management effort against the change objectives set at the beginning of the change effort
D. A review and assessment of the change lead's performance in leading the change initiative

Answer: C

Explanation:
ACMP requires aformal evaluation of outcomes against objectivesas part of closure. This ensures accountability, provides evidence of success, and informs future projects. Reviewing the change lead (A), employee competencies (B), or sponsor effectiveness (C) may contribute to lessons learned but do not represent the core closure evaluation. The correct evaluation step is option D.
(Reference: ACMP Standard, Process Group 5 - Close; Activity: Evaluate outcomes compared to initial objectives.)

NEW QUESTION # 87
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